All Sales Are Final
Due to the nature of our farm-fresh produce, herbs, and spices, all sales are final. We do not accept returns or issue refunds once an order has been processed and shipped.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery. To request a replacement or refund, email us at [email protected] with:
- Your order number
- Clear photos of the damaged item and packaging
- A brief description of the issue
We will review your request and determine whether a refund or replacement is appropriate.
Cancellations & Order Changes
Once an order has been placed, we are unable to modify or cancel it. Please double-check your order details before completing your purchase.
Shipping Issues
Cess Farms is not responsible for lost, stolen, or delayed shipments caused by third-party carriers. If your package is missing, please contact the shipping carrier directly to file a claim.
Contact Us
For any refund-related inquiries, reach out to us:
📧 Email: [email protected]
By making a purchase from Cess Farms, you agree to the terms of this Refund Policy.